We see all kinds of clients in the cleaning business. Some are really tidy but need some extra support. Others who are too busy or don’t enjoy cleaning value our services and may be a bit messier. We don’t mind either way – we love the opportunity to provide support to our customers. The bottom line is that all of our clients have chosen to spend their time doing things they enjoy more than cleaning.
Should you clean up before we come?
In general, there isn’t a need to clean or tidy before we come; however, it can help. In some circumstances, we do request either picking up or giving us a heads up if the house needs more attention than usual, so we can prepare.
Let us offer an example.
Once we showed up at a regular client’s house for cleaning only to discover they had a large, wild holiday party the previous evening. The crew had to spend an hour picking up half-empty glasses, discarded bottles of alcohol, paper plates, and food off the floor before they could do their regular cleaning.
When we bring on a new client, if they haven’t previously had ongoing cleaning, we do a deep clean first. This brings the space to the standard condition of clean, so going forward we are mostly doing maintenance. Maintenance cleaning allows us to keep pricing affordable.
When we show up to a property that has been reverted to pre-deep clean status, it is appropriate for us to charge additional fees for the extra work that is needed. Giving advance notice to a cleaning company helps them to prepare and the customer to be aware of any additional cost. It also allows the cleaning company to provide an additional crew. If that doesn’t happen, it can put an extra burden on staff who likely have other clients scheduled.
Tidying up before a regular cleaning
If you haven’t had a large, wild party, tidying before a regular cleaning can still be helpful. For example, picking up toys from the floor that may be in the way of vacuuming helps to achieve a greater clean by your crew.
Doing a little pick up before our arrival or at least letting us know in advance what to expect makes it easier for everyone.
Keeping your home clean year-round is easy with A Cleaning Service. Serving the Greater Washington DC, Virginia, and Maryland areas for years, we want to earn your trust and business as well. Read our reviews, see our awards, and then call us for a quote today. Let us do your cleaning so you can focus on the holidays and the relationships that matter to you!