Does someone have to be home during my cleaning?
It’s totally up to you. If you can’t be there you have the option of leaving a key with your concierge, leasing office, or neighbor. Or you can simply hide they key outside of your home in a location of your choosing. Whatever you decide, please be sure to let the office know so that we can give your team the details.
What about my security system?
Please make arrangements to either disable your alarm on the day of cleaning, or provide an access code for the cleaners. With many services, guest access codes can be created. You can leave all notes with our office under special instructions while making your booking, by email anytime at support@iamiq.us, or by phone Monday-Friday 8:30-5:00 at 855-550-GoiQ (4647).
What should I do with pets on cleaning day?
We all care for our four legged friends like family, but unexpected visitors in your home can frighten your pets. Please make arrangements for your pet to be cared for outside of your home on the day of your cleaning or secure animals in a crate or room of your home. This is to ensure the safety of our cleaners and your furry friends. Please also let our office know if there will be any animals in your home on the day of cleaning by leaving notes in special instructions, emailing us at support@iamiq.us, or calling us Monday-Friday 8:30-5:00 at 855-550-GoiQ (4647).
